DESCRIPTIONRMC Asia, representing Accor, is recruiting guest relations interns to join its 5-star resort in Ras Al Khaimah, UAE. This opportunity is a part of the Cultural Exchange Programs by RMC Asia, which provides internships, management training, and contractual positions in international hotels and resorts across Asia. Program participants will have the opportunity to work with and learn from professionals, immerse themselves in the diversity of the UAEs culture, and set the stage for their future careers. Seize the chance by applying today!GUEST RELATIONS - RESPONSIBILITIES Greeting guests upon arrival and making them feel welcome Performing and administering check-ins and check-outs Assigning rooms and taking care of administrative duties Processing guest payments Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Understanding all hotel room categories, room rates, packages, and promotions Communicating with all departments to fulfill guest requests Handling complaints & diffusing conflict or tense situations with guests Other related duties in the front office departmentPROGRAM BENEFITS Accommodation Visa sponsorship Monthly allowance 3 on-duty meals per day Local transportation Uniform with laundry service Medical insurance Arrival support Recruitment opportunity by the host An unforgettable educational travel experience Additional benefits provided by the host!GENERAL REQUIREMENTS Enrolled students or recent graduates within 24 months School, college, or university reference letter Conversational English Well-groomed Pleasant personality Clean criminal record No drug abuse Minimum 6 months passport validityPlease note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.