Guest Relations (front Office)

Dubai, United Arab Emirates

Job Description

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world\'s most dynamic cities.

The hotel\'s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Guest Relations Officer, we rely on you to:
  • Take responsibility of all Shangri-La Circle members and VIP guests
  • Ensure all guests enjoy the best possible hotel experience
  • Provide help and assistance to all guests
  • Engage with guests and enhance their overall experience with the hotel
  • Create an exceptional and memorable experience for all guests
We are looking for someone who:
  • Takes pride in being a hotelier
  • Loves interacting with guests and customers
  • Communicates and writes with fluency in English (as well as the local language)
  • Enjoys crafting creative and best-fit solutions
  • Preferably has relevant experience with an international 5* hotel
  • Has strong interpersonal and communication skills

Shangri-La Hotels & Resorts

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Job Detail

  • Job Id
    JD1600499
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned