Guest Relations Executive Cigar Lounge & Bar

Dubai, United Arab Emirates

Job Description

Shangri-La DubaiThe award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world\'s most dynamic cities.The hotel\'s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.As F&B Guest Relations Executive, we rely on you to:
  • Interact and engage with guests and maintains high quality service standards
  • Handle guest complaints effectively and professionally
  • Make sure that the guest is greeted and served promptly
  • Engage in suggestive selling
  • Presents the guest\'s bill when necessary
  • Updates profiles for guest in the system
We are looking for someone who:
  • Has a thorough knowledge of Food & Beverage service technique
  • Is able to work in Cigar bar & lounge operation
  • Loves interacting with guests
  • Believes in teamwork
  • Communicates with fluency in English
  • Preferably has experience working in either a luxury restaurant or a 5* hotel background
  • Is a self-starter and a team player
  • Enjoys being challenged

Shangri-La Hotels & Resorts

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Job Detail

  • Job Id
    JD1689811
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned