Guest Relation Agent
Job Description
Our client - a 5• Hotel in Abu Dhabi is hiring Guest Relation Agents !
• Compiling welcome folders that include maps, room service menus and information about amenities
• Confirming travel arrangements and making adjustments for late checkouts and early check-ins as needed
• Reviewing arrival lists to identify VIP guests
• Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays
• Providing information about services, amenities and local attractions
• Recording all customer interactions in a logbook or customer relationship management software program
• Empathizing with upset guests and helping to resolve their issues
Requirements:
• Conversational English
• Work Experience in hospitality industry on the same position.
Benefits:
• Salary 2000 AED + service charge
• Flight tickets
• Paid yearly leave , Holidays, Sick Days
• Shared Accommodation
• Transportation
• Health Insurance
• Work Visa
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Job Detail
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Job IdJD1702082
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned