Job Description

Guest attendant required in our reputed Holiday Accomodation

contact for guests and is responsible for providing friendly, helpful, and efficient service. This includes greeting guests, answering questions, providing information, and addressing any concerns or complaints.

•Check-in/Check-out:• Guest attendants often handle the check-in and check-out process, which involves assigning rooms, issuing keys, processing payments, and managing guest accounts.

•Handling Requests:• Guest attendants assist guests with a variety of requests, such as booking reservations, arranging transportation, recommending local attractions, or providing extra amenities.

Problem Solving: They are responsible for resolving guest issues and complaints, which may involve anything from a noisy neighbor to a malfunctioning appliance. They need to be able to think on their feet and find effective solutions.

•Communication:• Excellent communication skills are essential, as guest attendants interact with guests from diverse backgrounds and need to be able to convey information clearly and concisely.

•Maintaining a Positive Environment:• They contribute to creating a welcoming and comfortable atmosphere for guests.

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•Handling Mail and Packages:• They may be responsible for receiving and distributing mail and packages for guests.

Administrative Tasks: They may perform some administrative tasks, such as maintaining guest records, preparing reports, or managing inventory.

• •Key Skills:•

Customer service skills

Communication skills

Problem-solving skills

Interpersonal skills

Organizational skills

Computer skills

Job Type: Full-time