Job Description

Posted On
20 Feb 2025
End Date
06 Mar 2025
Required Experience
2 - 4 Years



Basic Section
No. Of Openings


1


Band


Team


Grade


GRADE-8


Designation


GROWTH EXECUTIVE


Campus/Non Campus


Non Campus


Employment Type


Permanent


Employee Category


AXIOM DISTRIBUTION FZCO


Organisational
Group Company (Code)


Axiom Telecom LLC


Legal Entity (Code)


302-AXIOM DISTRIBUTION FZCO


Channel (Code)


110-VAN SALE


Department


VANSALES


Sub Department


VANSALES


Financial Location (Code)


300458-VAN SALES - 1643


Brand (Code)


99999999-NON SPECIFIC


Country


UAE


Zone


SHARJAH


Region


SHARJAH


City


SHARJAH


Office Location/Place Of Work


SHARJAH




Skills
Skill


DISTRIBUTION


Minimum Qualification


OTHERS


Working Language


ENGLISH




1. JOB DETAILS:

Position Title:

Growth Executive

Reports to:

Associate Growth Manager

Department:

Platform Digital Distribution

Division:

UAE

Grade:

8

Prepared / Revised on:

May 31, 2022

2. JOB PURPOSE:

Achieve the Platform KPIs for the assigned area that includes the monthly GMV target, Retailer engagement metrics by driving efficiency in the execution of strategic and tactical initiatives.

The objective is to achieve this by superior engagement with the retailers, implementing the Hyke programs, improving the product catalogue relevant to the zone, growing the retailer base and providing recommendations to increase the productivity and revenue.
The function of the role also entails training and developments of the retail staff assigned in the respective zones and ensure all the stakeholders with retailers are aware of the key features and refreshers are done when new features are introduced.

The person should be a self-driven individual, with proven track record on achieving targets, having the ability to manage the key retailers specifically to achieve the targets. He should be able to address and resolve all the market issues arising in Platform horizon in a timely manner guide and motivate the conversion of trade buying into digital ordering as a behavioural change.

3. JOB DIMENSIONS:

Financial Data & Number of Staff Supervised:

Operating Budget / Revenues...

Direct Reports:

Total:

4. KEY ACCOUNTABILITIES:

Description

Performance Indicators

Revenue through Platform

GMV versus Target by Category - Apple, Android, Accessories, Gaming, Others

Dealer Acquisition, Instore Staff Enrolment

Number of dealers and instore staff acquired and maintained , Achievement v/s Set Targets

Hyke Dealer Engagement

Achieve the dealer engagement : No. of dealers placing orders against set target by category Instore staff engagement on Hyke features eg. ordering, incentive , view on communications, average time spend etc On-boarding of new suppliers/brands to the retailers

Dealer Support Management Resolve the queries within the stipulated time arising on usage, ordering, support on new features, refreshers for new staff etc.

5. jOB cONTEXT:

To implement and execute the tasks assigned to drive the GMV and engagement with Hyke Dealer Application and support the retailers and new suppliers through structured and quality interactions.


The role has to provide direction, guidance, right information and technical support to drive GMV through platform App, bring in new dealers and enrol the staff , ensure dealer engagement through repeat ordering, incentive pay out management , tactical promotions , credit evaluation and resolution of customer queries within reasonable time

6. COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

Liaise with Associate Growth Manager, Operations team and logistics to ensure the highest service level to Hyke retailers

External

External: Support Trade and drive the behavioural change and sustain the conversion to digital sales and support any operational glitches that may arise.

7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:

As per policy

8. QUALIFICATIONS, EXPERIENCE, & SKILLS:

Experience in Pre sales , account management and support team in mobile industry UAE, Minimum 3 Years Good communication and persuasion skills with ability to establish excellent working relationship Leadership trait that will enable the internal growth , good interpersonal skills and ability to work as a team Good knowledge on UAE trade behaviour Self Motivated Individual

9. COMPETENCIES:

BEHAVIOURAL COMPETENCIES

Grade 9 - 13 inc

Population 3

Supervisory to Jnr Management

Understanding the Business

Planning for Business

Customer Focus

Valuing Diversity

Managing Priorities

Innovation

TPS Drive

Teambuilding

Drive for Results

Analysing & Interpreting

Adaptability / Flexibility

TECHNICAL COMPETENCIES

Grade 9 - 13 inc

Population 3

Supervisory to Jnr Management

PDA Knowledge (Basic)

Computer Proficiency (MS Office)

Driver's License

Telecom Knowledge (Basic)

Negotiation Skills

Building Customer Relationships

Market Intelligence

Route Planning

Numeric Ability

*

Knowledge of Trade