Job Description

Posted On
02 Jul 2024
Required Experience
2 - 4 Years



Basic Section
No. Of Openings


1


Band


Team


Grade


GRADE-8


Designation


GROWTH EXECUTIVE


Campus/Non Campus


Non Campus


Employment Type


Permanent


Employee Category


AXIOM STAFF


Organisational
Group Company (Code)


Axiom Telecom LLC


Legal Entity (Code)


101-AXIOM UAE


Channel (Code)


110-VAN SALE


Department


VANSALES


Sub Department


VANSALES


Financial Location (Code)


100484-VAN SALES - 1673


Brand (Code)


99999999-NON SPECIFIC


Country


UAE


Zone


RAK


Region


RAK


City


RAK


Office Location/Place Of Work


RAK




Skills
Skill


DISTRIBUTION


Minimum Qualification


OTHERS


Working Language


ENGLISH




1. JOB DETAILS:

Position Title:

Growth Executive

Reports to:

Associate Growth Manager

Department:

Platform Digital Distribution

Division:

UAE

Grade:

8



Prepared / Revised on:

May 31, 2022

2. JOB PURPOSE:



Achieve the Platform KPIs for the assigned area that includes the monthly GMV target, Retailer engagement metrics by driving efficiency in the execution of strategic and tactical initiatives.

The objective is to achieve this by superior engagement with the retailers, implementing the Hyke programs, improving the product catalogue relevant to the zone, growing the retailer base and providing recommendations to increase the productivity and revenue.
The function of the role also entails training and developments of the retail staff assigned in the respective zones and ensure all the stakeholders with retailers are aware of the key features and refreshers are done when new features are introduced.

The person should be a self-driven individual, with proven track record on achieving targets, having the ability to manage the key retailers specifically to achieve the targets. He should be able to address and resolve all the market issues arising in Platform horizon in a timely manner guide and motivate the conversion of trade buying into digital ordering as a behavioural change. 3. JOB DIMENSIONS:

Financial Data & Number of Staff Supervised:

Operating Budget / Revenues...

Direct Reports:

Total:

4. KEY ACCOUNTABILITIES:

Description

Performance Indicators



• Revenue through Platform


• GMV versus Target by Category - Apple, Android, Accessories, Gaming, Others


• Dealer Acquisition, Instore Staff Enrolment


• Number of dealers and instore staff acquired and maintained , Achievement v/s Set Targets


• Hyke Dealer Engagement


• Achieve the dealer engagement :
• No. of dealers placing orders against set target by category
• Instore staff engagement on Hyke features eg. ordering, incentive , view on communications, average time spend etc
• On-boarding of new suppliers/brands to the retailers


• Dealer Support Management
• Resolve the queries within the stipulated time arising on usage, ordering, support on new features, refreshers for new staff etc.
5. jOB cONTEXT:



To implement and execute the tasks assigned to drive the GMV and engagement with Hyke Dealer Application and support the retailers and new suppliers through structured and quality interactions.


The role has to provide direction, guidance, right information and technical support to drive GMV through platform App, bring in new dealers and enrol the staff , ensure dealer engagement through repeat ordering, incentive pay out management , tactical promotions , credit evaluation and resolution of customer queries within reasonable time

6. COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:



• Liaise with Associate Growth Manager, Operations team and logistics to ensure the highest service level to Hyke retailers

External



• External: Support Trade and drive the behavioural change and sustain the conversion to digital sales and support any operational glitches that may arise.
7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:



• As per policy
8. QUALIFICATIONS, EXPERIENCE, & SKILLS:



• Experience in Pre sales , account management and support team in mobile industry UAE, Minimum 3 Years
• Good communication and persuasion skills with ability to establish excellent working relationship
• Leadership trait that will enable the internal growth , good interpersonal skills and ability to work as a team
• Good knowledge on UAE trade behaviour
• Self Motivated Individual
9. COMPETENCIES:

BEHAVIOURAL COMPETENCIES Grade 9 - 13 inc Population 3 Supervisory to Jnr Management • Understanding the Business
• Planning for Business
• Customer Focus
• Valuing Diversity
• Managing Priorities
• Innovation
• TPS Drive
• Teambuilding

• Drive for Results
• Analysing & Interpreting
• Adaptability / Flexibility
TECHNICAL COMPETENCIES Grade 9 - 13 inc Population 3 Supervisory to Jnr Management • PDA Knowledge (Basic)
• Computer Proficiency (MS Office)
• Driver's License
• Telecom Knowledge (Basic)
• Negotiation Skills
• Building Customer Relationships
• Market Intelligence
• Route Planning
• Numeric Ability
• Knowledge of Trade
10. Approvals:

Line Manager ( Dept. Manager / Function Head ): Head of Sales & Marketing



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GM / Human Resources:



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