Wood is currently recruiting for a Graduate IT Officer (UAE Nationals) to work in our Abu Dhabi office.
keep computer systems running smoothly and ensure users get the maximum benefit from them
install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues
troubleshoot system and network problems, diagnosing and solving hardware or software faults
replace parts as required
follow diagrams and written instructions to repair a fault or set up a system
support the roll-out of new applications
set up new users\' accounts and profiles and deal with password issues
respond within agreed time limits to call-outs
work continuously on a task until completion (or referral to third parties, if appropriate)
prioritise and manage many open cases at one time
rapidly establish a good working relationship with customers and other professionals, such as software developers
test and evaluate new technology
conduct electrical safety checks on computer equipment.
Bachelors degree in IT
Positive attitude to learn and develop; asks to improve understanding.
Takes initiative and seeks out improvements
Good communicator verbally and in written form
Strong planning and organizing skills
Problem-solving ability
Works effectively as a member of a team
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. confidentialDiversity StatementWe are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. This job has been sourced from an external job board. More jobs on https://www.qureos.com/