• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor\xe2\x80\x99s degree (or working towards a bachelor\xe2\x80\x99s degree)
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis

When you join Amazon as an Area, you\xe2\x80\x99ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you\xe2\x80\x99ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team\xe2\x80\x99s approach to drive productivity, you\xe2\x80\x99ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life
You\xe2\x80\x99ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You\xe2\x80\x99ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

We are open to hiring candidates to work out of one of the following locations:

Dubai, ARE

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment