Job Description

We are seeking a highly organized and experienced Global Visa Documentation Team Leader to join our team at Go Kite Travels and Tours LLC. The successful candidate will lead and oversee the visa documentation team, ensuring the efficient processing and management of visa applications for various global destinations. This role requires a proactive individual with excellent leadership, communication, and problem-solving skills.

Key Responsibilities:

• Team Leadership: Lead, mentor, and supervise the visa documentation team to ensure high performance, productivity, and adherence to company policies and procedures.
• Visa Processing: Oversee the preparation and submission of visa applications for clients traveling to various global destinations, ensuring accuracy and compliance with immigration regulations.
• Documentation Management: Ensure all required documents are collected, verified, and accurately submitted in accordance with the specific requirements of each destination.
• Client Communication: Act as the primary point of contact for clients, providing updates on the status of their visa applications and addressing any queries or concerns.
• Compliance: Stay updated on the latest visa regulations and immigration policies for various countries, ensuring the team's practices are compliant with current laws.
• Problem Resolution: Handle complex cases and resolve any issues or discrepancies that may arise during the visa application process.
• Performance Monitoring: Monitor and evaluate the performance of team members, providing feedback and implementing improvements as necessary.
• Training and Development: Conduct training sessions to enhance the skills and knowledge of the visa documentation team.
• Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the visa documentation process.
• Reporting: Prepare and present regular reports on visa application status, team performance, and other relevant metrics to senior management.
• Collaboration: Work closely with other departments, such as customer service and sales, to ensure a seamless client experience.

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month