Company DescriptionMinor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. The main purpose of this position is to serve the needs of the business, our guests and our colleagues by leading all sales activities for all Minor Hotels Globally, achieving revenue and profit targets, and growing and developing a loyal customer base on behalf of the properties.At Minor Hotels we are proud to represent our properties within our defined assigned countries. We treat our clients, guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.Key accountabilities represent all the expected key outputs of the position or the end results not duties or activities.Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotel team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• Working with the SVP Global Sales to provide sales and marketing services to all MHG within the assigned sales territory.
• Territory includes but not limited to UAE, Oman, Qatar, Kuwait, Jordan, Lebanon, Egypt, Turkey
• Provide a full area market intelligence service about the competition and the travel trade market and trends on a monthly basis.
• Solicit Segmentation of clientele adapted to the properties: MICE, Corporate, Tour Operators, Online Travel Agents (OTA), High end travel agents, Tourism Boards and relevant airlines determined by Line Manager.
• Carry on the sales in the assigned terrirory by providing contacts, list of prospects, office facilities and techniqual equipment as determinded by Line Manager.
• Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts for the portfolio of MH.
• Participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets.
• Provide a monthly report about all sales activities and business trends.
• Handle sales events, exhibitions and sales trips upon approved budget plan for appointed market.
• Introduce and update key and select travel agents through joint and sole sales calls.
• Co-host breakfasts, lunches and dinners with relevant trade partners to present MH to key customers in appointed market.
• Arrange and propose educational site visits for travel agents, product managers, reservation staff, travel departments, tour operators and, incentive agencies.
• Handle all incoming inquiries from the trade, consumer and media from designated territory.
• Ensure that all hotels are featured in all major websites and reservations systems throughout the region that are deemed appropriate for the brand, unless otherwise agreed by Minor Hotels.
• Continually review the actual production of each account against the potential contracted.
• Ensure that the MH brand is positioned correctly within the marketplace.
• Maintain accurate management status reporting on business results, and associated action planning.
• Ensures an up-to-date knowledge on all MH product and service offerings, including promotions. In addition, to be familiar with the products, services, rates new developments of our key competitors, and an awareness of general industry trends.
• Create and implement packages and promotions for periods of low occupancy.
• Drive opportunities to up sell and cross-sell MH products and services.
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
• Ensure that all administration work is processed quickly and efficiently.

Qualifications

• Bachelor degree in Sales & Marketing or related field.
• Proven experience in the hotel or hospitality sales and marketing field, with at least 5 years experienced preferred.
• Good communication skills, both verbal and written.
• Understands the market and its competitors both locally and internationally.
• Be self-motivated, a strong team player and able to work and adapt under pressure.

Minor Hotels