Job Description

Job Title: Operations and Customer Support Associate (German Speaking)

Location: Dubai, UAE

About Us: We are an innovative startup based in Dubai, specializing in providing luxury services within the hospitality sector. Our mission is to elevate guest experiences through exceptional service and attention to detail. We are seeking a passionate and dynamic individual to join our team and contribute to our growth and success.

Position Overview: As an Operations and Customer Support Associate, you will play a vital role in ensuring our services meet the highest standards of quality. You will be responsible for supporting daily operations, conducting quality control checks, and providing excellent customer support to our clients.

Key Responsibilities:

• Assist in the coordination and management of daily operational activities.
• Conduct quality control inspections to ensure services meet luxury standards.
• Provide exceptional customer support to clients, addressing inquiries and resolving issues promptly.
• Collaborate with the team to streamline processes and enhance service delivery.
• Contribute to the development and implementation of operational strategies.

Qualifications:

• Fluency in German and English is essential.
• Previous experience in the hospitality or luxury service industry is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Highly organized with excellent attention to detail.
• A proactive and dynamic approach to problem-solving.

What We Offer:

• An exciting opportunity to be part of a growing startup in Dubai.
• A dynamic and supportive work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.

How to Apply: If you are a motivated and enthusiastic individual looking to make a difference in the luxury hospitality sector, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience

Job Type: Full-time

Pay: AED2,500.00 - AED4,500.00 per month