Job Description

Job Title: General Manager Location: United Arab Emirates Package: 14,000 : 18,000 AED per month all:inclusive, plus benefits Im currently partnering with a global QSR franchise, who are based in Dubai, with their search for a General Manager. The group are currently undergoing a very exciting wave of growth, and they currently have a number of new openings in the pipeline, alongside a stellar portfolio of operational stores and cloud kitchens across the UAE. Ideally were looking for those who come from a strong franchised / QSR / casual dining background, and prior GCC experience will definitely be preferred. Were needing someone whos a real people person, but who is also very commercially savvy : so someone whos already operating at a GM/AGM level would be ideal, as youll be expected to handle all store P and Ls, Budgets, Schedules etc. Responsibilities: * Coordinate daily restaurant operations. * Deliver superior service and maximize customer satisfaction. * Respond efficiently and accurately to customer complaints. * Regularly review product quality and research new vendors. * Organize and supervise shifts. * Appraise staff performance and provide feedback to improve productivity. * Estimate future needs for goods, kitchen utensils and cleaning products. * Ensure compliance with sanitation and safety regulations. * Manage restaurants good image and suggest ways to improve it. * Control operational costs and identify measures to cut waste. * Create detailed reports on weekly, monthly and annual revenues and expenses. * Promote the brand in the local community through word:of:mouth and restaurant events. * Recommend ways to reach a broader audience (e.g. discounts and social media ads). * Train new and current employees on proper customer service practices. * Implement policies and protocols that will maintain future restaurant operations.