Job Description

• Responsibility for the design and procedural implementation of all SOP's and systems-related changes and amendments related to:
+ Discount Vouchers
+ Gift Vouchers
+ Gift Cards
+ Gift Certificates
+ Third Party Discounts
+ Accor-related incentives and promotional programs
+ Hotel Incentive Schemes
+ Third Party Discount Programs
+ Packages
+ OPERA impact (transaction codes etc)
+ MICROS impact (Micros buttons and interfaces)
+ SUN impact (Chart of Accounts utilized)
+ Other POS impact, such as Spa Booker etc
• The full generation of an official SOP to deal with each such event will be the responsibility of the Financial Accountant
• Responsibility for the drive and lead of all other financial projects as may be assigned by the DOF from time to time
• Responsible for taking the lead and liaising with the Accor auditor in the instance of any official Accor internal audit as the main point of contact.
• Act as secondary income auditor in case the income auditor is on leave or absent
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with Heartist's and all other departments.
• To read and understand the hotel's Heartist's Handbook and to adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.