Job Description

The Gate Barrier Operator is responsible for managing the operation of gate barriers . This role involves ensuring secure and efficient entry and exit for authorized personnel, guests, and vehicles, while maintaining high standards of security and customer service.

Key Responsibilities:

• Gate Operation Management:
• Monitor and control gate barriers to ensure proper functionality.
• Operate manual and automated gate systems.
• Open and close gates for authorized personnel and vehicles as required.
• Security and Surveillance:
• Perform regular checks of gate barriers and surrounding areas for security issues.
• Monitor security cameras and alarm systems to detect and respond to any suspicious activities.
• Report security breaches or malfunctions immediately to the Security Supervisor.
• Access Control:
• Verify the identity of individuals requesting access, using ID cards, access codes, or other identification methods.
• Maintain accurate logs of all entries and exits through the gate.
• Coordinate with security personnel to manage access for high-profile visitors or emergency situations.
• Customer Service:
• Provide excellent service to visitors and employees by assisting with gate operations and providing directions as needed.
• Address and resolve any access-related issues or concerns promptly and professionally.
• Maintenance and Reporting:
• Conduct routine maintenance checks on gate systems and equipment.
• Report any operational issues or equipment malfunctions to the maintenance team for prompt repair.
• Keep detailed records of maintenance activities and incident reports.
• Emergency Response:
• Respond appropriately to emergencies, such as accidents or security threats, and coordinate with emergency services if necessary.
• Follow established procedures for evacuations or lockdowns.

Job Type: Full-time

Experience:

• GATE BARRIER: 1 year (Required)