Job Description

Dynamic drive Auto - We are looking to hire SERVICE ADVISOR/ FLOOR SUPERVISOR to join our team immediately.

Contact number : 0566834456, delan.fm@gmail.com

Requirements

? Min. 10 yrs of experience

? UAE license is a must

? Fluent in English, Hindi, Arabic is an advantage

? Must have strong technical knowledge on cars and fault diagnosis and handling the workshop floor operation effectively and efficently.

? Self motivated, customer oriented and a born problem solver

Automotive Shop Foreman - Essential Duties

• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
• Handles all customer complaints within 24 hours, informing other managers as appropriate.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.
• Maintains safe work environment.
• Maintains professional appearance.
• Provides technical support for technicians when necessary.

Job Type: Full-time

Pay: From AED2,500.00 per month Plus commision and profit sharing

Job Type: Full-time

Pay: From AED2,500.00 per month