Functional Lead Applications ( Microsoft Dynamics 365 F&o)
Dubai, United Arab Emirates
Job Description
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Job description: Functional lead - Applications The Functional lead - Applications is responsible for implementation and support of Finance, Sales, and Supply Chain Management functionalities across the business applications predominantly in Microsoft Dynamics 365 F&O. Roles and Responsibilities:
- Provide end to end functional support to the user base from different background like Finance, Sales, Supply chain and Credit control / Accounts Receivables.
- Identifying the System GAPs in the business and provide solution that aligns with the Digital transformation strategy of the organization.
- Draft and maintain the roadmap for Business applications development and prioritize based on the business needs.
- Collaborate with users and business managers to assess the system needs and plan & execute the development procedures.
- Collaborate with software vendors & organizations technical team for technical support and implementation works.
- Provide periodical training to the users and make sure functionalities are efficiently used to meet the purpose.
- Create and maintain the documentation for development and support works. Primarily, Functional Requirement Document (FRD), Functional Design Document (FDD) and User manuals.
- Collaborate with ICT team for fulfilling the system needs of business in the knowledge areas like CRM, Integration, Business intelligence and Automation applications.
- Act as a primary point of contact for Software vendors and efficiently liaising the required tasks and actions related to implementation and support of Microsoft Dynamics 365 F&O.
- Performing the data management activities for bulk updates of the records in Dynamics 365 F&O.
- Prioritize and action the support requests from the users based on the business needs.
- Act as a security administrator for Dynamics 365 F&O and ensure the user licenses are utilized within the available licenses.
- Bachelors degree with at least 3 - 5 years of experience in Implementation and support of Microsoft Dynamics 365 F&O.
- Experience in end-to-end implementation of Finance and Supply Chain Management modules in Microsoft Dynamics 365 F&O.
- Experience in gathering requirements, solution design, configuring systems, writing functional design, system integration testing, User acceptance testing and user training.
- Good depth knowledge in AP, AR, General ledger, Fixed asset, Credit and collections, Cash and bank management, Procurement, Sales, Inventory, Data management and project management modules of Microsoft Dynamics 365 F&O.
- Knowledge with the use cases of Power Apps, Power Automate, Power BI, and other related technologies integrating with Dynamics 365 F&O.
- Ability to identify the gaps in business process and address them with digital transformation strategy. Strong analytical and problem-solving skills with the ability to work creatively and analytically in a problem-solving environment.
- Excellent written and verbal communication skills in English, and the ability to work in a team and independently. Microsoft Dynamics 365 certification in preferred.
- Ability to understand and work with the CRM technologies like Salesforce and CRM integration with Dynamics 365 F&O
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Job Detail
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Job IdJD1664623
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned