Job Description

Job Title: Functional Consultant

Job Location: Dubai

Job Type: Contract 6 months (extendable based on business requirements)

Job summary

Hiring a Functional Consultant to collaborate with clients, understand their business needs, and convert them into tailored solutions. The role includes analyzing requirements, developing business models, and creating strategies to deliver projects on time and within budget. Ideal candidates are skilled in balancing client expectations with achievable results.

Key responsibilities:

Analyze the current business processes and give recommendations that will support and improve the business process of the customer.

After the recommendation the FC has to gather and document the requirements of the company. Documentation like FRD, SDD, UAT plan, user manuals. Prepare the flow diagrams and DFDs.

After the company approves the recommendations suggested by the FC, the FC will be engaged in making detailed process plan.

Determine the configuration required for the implementation of the software. This is to be approved by the Project Manager.

Once the Project Manager approves the configuration, the FC starts mapping analysis and GAP for each module and finally establishes documentations for the final goals of the project.

Then, Implementation of product onto client site according to client requirements of business processes.

Work as a team with junior consultants. Help them in installation and configuration of the system.

Make plans to test the modules and train employees in using the new software.

Prepare and document training plans and training manuals.

Coordinate with Project Manager regarding progress of the Project

Giving guidelines and trainings to Junior Resources when required

Once the FC along with the team finishes implementation, the go live step starts the FC remains on the project check whether the system works as expected.

It will be his duty to provide trainings to the end users so that they do not face any difficulty in working with the system

FC has to clear all the doubts and queries of the clients about using new software.

He may be required to make refinements to the software during the final stages of the project

Technical Skills

Proficient communicator both in oral and written.

Analytical skills

Good product planning

Excellent execution skills

Handle tickets and Provide Support to End Users

Team leadership, Decision making & Problem solving

Qualifications: Graduation, IT/ Computer (Preferable)

Certifications:

Microsoft Dynamics AX

Microsoft Dynamics GP

Sure steps methodology

Microsoft Certifications

ISO Certifications

Experience: 2-3 years of experience inImplementation/development of ERP/CRM software on client side

Microsoft Dynamics Installation/up-gradation and data repairing experience

Travelling Requirement:

Travelling required up to 80 - 90%

Interested candidates, share your updated resumes at carmen.flores@hybridglobal.ae

Job Type: Contract

Education:

• Bachelor's (Preferred)