Front Office Supervisor
Fujairah, United Arab Emirates
Job Description
Company DescriptionNovotel, ibis & Adagio Fujairah hotels are located a few minutes away from the city\'s landmarks and shopping malls that is ready to welcome every visitor to Fujairah. Our hotels offer 434 stylish rooms, two restaurants, bars, a coffee lounge, a gym, a swimming pool, free outdoor and indoor parking facilities, five fully equipped meeting rooms and a ballroom with the capacity up to 1,000 guests.Novotel, Ibis and Adagio Fujairah - UAE| | |
- Supervise front desk staff, including training, scheduling, and performance management.
- Oversee daily operations of the front desk, ensuring efficient check-in and check-out processes.
- Handle guest inquiries, requests, and complaints in a professional and timely manner.
- Maintain a welcoming and organized front desk area.
- Assist with administrative tasks, such as managing reservations, processing payments, and maintaining records.
- Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise.
- Monitor and maintain inventory of office supplies and amenities.
- Previous experience in a supervisory role within the hospitality industry preferred.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems and hotel management software.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional education or training in hospitality management is a plus.
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Job Detail
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Job IdJD1751401
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned