Job Description

Job Ref: CHE1748 Branch: Cheval Maison - Expo City Dubai Location: Cheval Maison - Expo City Dubai, Expo City Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Posted date: 25/12/2024 Closing date: 27/01/2025 Key Responsibilities:


• Supervise and oversee the daily operations of the front office, including check-in, check-out, and guest services.
• Lead by example to deliver outstanding guest experiences, addressing and resolving concerns promptly.
• Coordinate with other departments to ensure smooth hotel operations and guest satisfaction.
• Train, mentor, and motivate front office staff to uphold high standards of service.
• Monitor and manage team schedules, ensuring adequate staffing levels.
• Ensure compliance with hotel policies, procedures, and safety standards.
• Handle financial transactions, reports, and ensure accuracy in billing processes.


Qualifications:


• Previous experience in a similar role within a hotel or hospitality setting.
• Strong leadership and interpersonal skills.
• Excellent communication skills in English (additional languages are a plus).
• Proficiency in hotel management software and standard office applications.
• Ability to work flexible hours, including weekends and holidays.
• A commitment to delivering exceptional guest service.


What We Offer:


• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• Being part of a prestigious hospitality brand.


How to Apply:



If you're passionate about hospitality and excited to contribute to the success of Cheval Maison Expo City, we'd love to hear from you!



Submit your application online to be considered for the Front Office Supervisor position at Cheval Maison Expo City.



Please include an updated CV that highlights your relevant experience and passion for the hospitality industry.


Opening in March 2025, Cheval Collection is delighted to be adding a second Dubai property to its growing portfolio, which includes 13 locations in London and three in Edinburgh.



Cheval Maison - Expo City will feature 151 exquisite bedrooms and studios accompanied by a range of one, two and three-bedroom apartments, a rooftop pool, meeting and events spaces, a restaurant and bar, brasserie and coffee shop.



Located in Dubai's thriving Expo City just moments from the metro, this prestigious building hosted visiting world leaders during Expo 2020 Dubai and did so again during the COP28 climate conference in December 2023.