Front Office Supervisor
Job Description
We are hiring Experienced Front Office Supervisor for 5• Hotels in Dubai and Abu Dhabi!
Responsibilities
• Supervise front desk staff and ensure that they provide excellent customer service
• Respond to guests' inquiries and requests in a timely and professional manner
• Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
• Manage reservations and room availability
• Ensure accuracy of billing and payment processes
• Monitor and review guest feedback
• Resolve customer complaints
• Train and coach front desk staff
• Monitor staff performance and provide feedback
• Maintain a clean and organized front desk area
Requirements
• Previous experience on the same role
• Excellent interpersonal and communication skills
• Proven leadership and organizational skills
• Working knowledge of hotel management systems
• Able to multitask and prioritize tasks
• Flexible schedule with the ability to work nights, weekends, and holidays
• Ability to work in a multinational team
Benefits:
• Work Visa
• Paid flight tickets
• Paid yearly vacation, sick days, Holidays
• Health Insurance
• Shared Accommodation
• Duty Meal
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Job Detail
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Job IdJD1720752
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned