Job Description

:

Front Office Receptionist (Female)

at YesAgain

Position Title:

Front Office Receptionist (Female)

Location:

Sharjah Airport Free Zone (SAIF Zone), UAE

Company:

YesAgain

About YesAgain

YesAgain is a global leader in sustainable technology refurbishment, specializing in Apple MacBooks and other electronic devices. Operating from our Sharjah Airport Free Zone facility, we handle e-commerce orders for our UK and French teams, ensuring exceptional quality and customer satisfaction. With a commitment to sustainability and innovation, YesAgain is setting industry benchmarks in refurbishment excellence.

Key Responsibilities

:

Greet and welcome guests, visitors, and clients in a warm and professional manner. Answer, screen, and forward incoming phone calls, ensuring calls are directed to the appropriate individuals. Schedule and confirm appointments, meetings, and travel arrangements. Maintain the reception area to ensure it is clean, tidy, and well-organized. Handle customer inquiries, complaints, and requests with professionalism and patience. Manage and coordinate incoming and outgoing mail, packages, and couriers. Assist in managing office security by ensuring proper visitor sign-in procedures. Support administrative tasks such as filing, document preparation, and other clerical duties as needed. Maintain confidentiality and security of company information. Assist in any other tasks as required by the management.

Skills & Qualifications

:

Proven experience as a front desk representative, receptionist, or in other customer service roles. Female candidates only Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficient in MS Office (Word, Excel, Outlook). Professional appearance and demeanor. Ability to work independently and as part of a team. Multitasking skills and attention to detail. High school diploma or equivalent; additional qualifications in office administration are a plus.
Job Type: Full-time