Front Office Coach
Job Description
This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out. WHAT YOU WILL NEED TO SUCCEED . Genuine service personality, with high EQ. . Minimum 4 years' experience in Hospitality industry. . Minimum 2 years' experience in a Supervisory role / similar experience in a 5 star hospitality industry. . Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. . A minimum of 1 - 3 year experience in a similar position in a 5-star hospitality company. . Conduct all operational tasks in Front Office while living up to service standards and procedures. . Go the extra (s)mile where you can. . Prevent complaints and ensure adequate service recovery where needed. . Pro-actively communicate with fellow Ambassadors, always with the Guest's interests at heart. . Put Customer First . Drive for Results . Learning . Resilience . Adaptability To Apply Send Your CV:
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Job Detail
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Job IdJD1741367
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned