Front Office Associate

Dubai, United Arab Emirates

Job Description

Our Company \xe2\x80\x93 Wyndham Hotels & Resorts

Welcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

With nearly 9,000 hotels across the globe and through its network of nearly 790,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in both the economy and midscale segments of the hospitality industry. The company operates a portfolio of 20 hotel brands, including Super 8\xc2\xae, Days Inn\xc2\xae, Ramada\xc2\xae, Microtel Inn & Suites\xc2\xae, La Quinta\xc2\xae, Wingate\xc2\xae, AmericInn\xc2\xae, Hawthorn Suites\xc2\xae, The Trademark Collection\xc2\xae and Wyndham\xc2\xae. The Company\xe2\x80\x99s award-winning Wyndham Rewards\xc2\xae loyalty program offers more than 56 million enrolled members the opportunity to redeem points at thousands of hotels, condominiums and holiday homes globally. For more information, visit www.wyndhamhotels.com.

Our Brand \xe2\x80\x93 Wyndham\xc2\xae

With friendly service, thoughtful amenities, and a range of options for the everyday traveler, Wyndham will be there to welcome you wherever you go. Designed for business and leisure travelers alike, Wyndham locations offer a comfortable and convenient stay. No matter where your travels take you, our hotels welcome you with thoughtfully appointed guest rooms, a range of food and beverage options, and extras like pools and fitness centers.

Our Hotel \xe2\x80\x93 Wyndham Dubai Marina

Embrace the energy of the cosmopolitan playground that is Dubai with stays at Wyndham Dubai Marina, a 4-star hotel located in one of the city\xe2\x80\x99s most vibrant locations. Gaze into the waters of the world\xe2\x80\x99s largest man-made marina surrounded by striking architecture.

From the moment you step into our spectacular marble lobby, you know you\xe2\x80\x99re somewhere special. Wyndham Dubai Marina is an internationally recognized 4-star hotel, conveniently situated just steps from Dubai\xe2\x80\x99s most prominent landmarks such as The Beach and The Walk JBR, Dubai Marina Mall, and largest observation wheel in the world - Ain Dubai, soon to be completed.

The hotel features a spa, gymnasium, outdoor pool and great food and beverage outlets including a coffee shop, a club lounge, an International all-day dining restaurant with al fresco dining serving Italian specialties, and a bar and eatery serving smoked meats and specialty beverages.

Work Culture and Benefits

Embark on a rewarding career with Wyndham Dubai Marina where you will be supported throughout your professional journey with tailored learning opportunities and development training. We are committed to providing a nurturing environment where all of our team members can explore personal and professional development opportunities throughout their tenure with us. We offer a variety of leadership training, mentoring opportunities, and educational support to continually foster a culture of diversity and inclusion.

We are committed to attracting, motivating, and retaining talented team members who align with our company\xe2\x80\x99s core values. We are proud to reward our team members with comprehensive benefit programs and resources which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities.



Job Summary:

The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.

Key Responsibilities:
  • Greet and welcome guests in a friendly and professional manner.
  • Answer phone calls and assist with inquiries and requests.
  • Manage reservations and bookings.
  • Handle cash and credit card transactions.
  • Assist with various administrative tasks, including filing, data entry, and photocopying.
  • Maintain a clean and organized reception area.
  • Liaise with other departments to ensure the smooth running of the hotel.
Desired Skill & Expertise

Qualifications and Skills:
  • High school diploma or equivalent.
  • Previous experience in customer service or administrative role preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Proficiency in Microsoft Office and other relevant software.
  • Attention to detail and accuracy.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of multiple languages is a plus.

The First Group

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Job Detail

  • Job Id
    JD1604791
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned