The candidate must have a minimum of 1 year experience working in a 5-star hotel environment. Ability to speak additional language such as Arabic, French, Russian, Italian or Spanish is an advantage.Responsibilities:

• Greet, check in, and escort guests promptly to their rooms.
• Address special guest preferences recorded in guest history profiles.
• Handle cash drawer properly as outlined in the MODUB Controller's Policy.
• Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
• Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience.
• Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues.
• Print and drop cash out, adjustment slips, paid out voucher, and bank count reports.
• Communicate clearly with the Night Duty Manager and Accounting Department.
• Establish a good working knowledge of the Hotel outlets and products.
• Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Demonstrate teamwork by cooperating with and assisting colleagues as needed.
• Able to communicate special features and services unique to the guest's needs.
• Handle guests incoming and outgoing correspondence (facsimile, messages, mail, etc.)
• Responsible for preparation of the daily arrival bucket, in-house bucket and next day arrivals (including welcome cards, guest business cards, registration cards and limousine arrivals).
• In charge of guest invoices (in-house).
• Check credit card authorization in SMS for all in-house guests.
• Perform any other reasonable duties as required by the management of the Hotel.

Apply NowFirst Name (required) e9c9e75aLast Name (required) 6ebbc3f6Email (required) 7f3e781cApply Please wait... DoneThank youWe seek for dedicated and meticulous Front Office professional to join our dynamic pre-opening team. If you are a service-oriented individual with passion for luxury hospitality and ready to contribute to the Hotel's success, we invite you to apply.We are looking for service-oriented Airport Representative, committed to deliver exceptional guest's services as first and last point of contact of guests' arriving or departing from the airport. If you are the professional we are looking for, we ...The Guest Relations Manager is responsible for the overall Guest Relations, Boutique staff and functions at Emirates Palace Mandarin Oriental.Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 5330bd57Last Name (required) 8597d753Email (required) 8ebdd54aJob Alert 5358fb90Departments 6979d499 Departments 6fadc63eCategories 8899f70c Categories 126f8bb6Hotel/Offices d87cc2cf Hotel/Offices 632cf20aSend Please wait... DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Mandarin Oriental