Job Description

HAPPY WAY HEALTHCAR E is seeking a professional, courteous, and customer-focused Female Receptionist to join our team.

The ideal candidate will be the first point of contact for clients, responsible for delivering excellent service, managing front desk operations, and ensuring a welcoming environment for all patients and visitors. Fluency in HINDI and English is required.

Key Responsibilities:

• Greet and welcome patients and visitors in a friendly, professional manner.
• Handle phone calls, emails, and inquiries promptly and effectively, addressing clients' needs and concerns.
• Schedule and manage appointments, coordinate with medical and wellness staff to ensure smooth daily operations.
• Manage patient registration, update and maintain accurate client information and records.
• Handle payments and invoicing, process insurance claims, and assist with billing inquiries.
• Ensure the reception area is well-maintained, clean, and organized at all times.
• Provide information about the clinic's services, promotions, and wellness programs to clients.
• Coordinate with the Accounts, HR, and other internal departments as required.
• Address any patient concerns or complaints efficiently, escalating issues to the management if necessary.
• Assist in basic administrative tasks, such as filing, documentation, and data entry.
• Marketing: Tele-marketing should be done as and when required.
• Bachelor or related
• Work requires a minimum of one year of administrative in customer focused Environment experience
• Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills and Patient focused; service oriented; patient & understanding.
• Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.
• Reliable, punctual, dependable, and responsive
• Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet skill

Interested Candidates can share resume via whatsaap 055 141 6622 or email hwmcshj(at)gmail

Job Type: Full-time

Pay: AED1,800.00 - AED2,000.00 per month