Job Description

Job Title: Front Desk Receptionist

Language: Tagalog

Job Summary:

We are looking for a friendly and professional Front Desk Receptionist to join our team at [Sports Club Name]. The ideal candidate will be the first point of contact for our members and visitors, providing excellent customer service and ensuring smooth front desk operations.

Key Responsibilities:

Greet and welcome guests, members, and visitors in a professional and friendly manner.

Handle check-ins, registrations, and bookings for sports activities and facilities.

Answer phone calls, respond to emails, and provide accurate information about the club's services and schedules.

Manage payments, invoices, and membership renewals.

Maintain cleanliness and organization of the front desk and lobby area.

Assist with administrative tasks, including data entry and record-keeping.

Handle customer inquiries, feedback, and complaints professionally.

Coordinate with coaches, trainers, and facility staff for smooth daily operations.

Requirements

:

Prior experience in front desk, customer service, or hospitality roles is preferred.

Excellent communication and interpersonal skills.

Proficiency in MS Office (Word, Excel, Outlook) and booking software.

Ability to multitask and handle busy environments.

Positive attitude, team player, and problem-solving mindset.

Flexibility to work evenings, weekends, and holidays as per club requirements.

Benefits

:

Competitive salary and incentives.

Free or discounted access to sports facilities.

Professional growth opportunities.

Job Type: Full-time

Pay: From AED3,000.00 per month