The Front Desk Officer will be responsible for managing the front desk operations, greeting visitors, and providing administrative support. This role requires excellent communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced environment.Key Responsibilities:Greet and welcome visitors in a friendly and professional manner Answer, screen, and forward incoming phone calls Manage the reception area to ensure it is tidy and presentable Provide basic and accurate information in person and via phone/email Receive, sort, and distribute daily mail and deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Schedule and coordinate appointments and meetings Perform clerical duties such as filing, photocopying, and faxing Assist with administrative tasks and provide support to other departments as needed Handle inquiries and provide accurate information regarding the company\'s services Keep updated records of office expenses and costs Requirements:High school diploma or equivalent; additional qualifications in office administration are a plus Proven work experience as a Front Desk Officer, Receptionist, or similar role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent verbal and written communication skills Strong organizational and multitasking abilities Customer service attitude Professional appearance and demeanor Ability to handle sensitive information with discretion Familiarity with office equipment (e.g., printers, fax machines) What We Offer:Competitive salary and benefits package Opportunities for career growth and development A supportive and inclusive work environment Training and development programs to enhance your skills
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