Front Desk Agent
Ras al-Khaimah, United Arab Emirates
Job Description
: BM Hotels and Resorts, located in the stunning destination of Ras Al Khaimah, is looking for enthusiastic and customer-oriented individuals to join our team as Front Desk Agents. We have an immediate opening for candidates who are fluent In English. Knowledge of Arabic or Russian is an added advantage, as these languages are essential for effective communication with our diverse clientele. Responsibilities: As a Front Desk Agent at BM Hotels and Resorts, you will be responsible for:
- Greeting and welcoming guests upon their arrival.
- Checking in guests, handling reservations, and providing information about hotel services and amenities.
- Assisting guests with check-out procedures and settling bills.
- Addressing guest inquiries and concerns promptly and professionally.
- Coordinating with other hotel departments to ensure a seamless guest experience.
- Providing exceptional customer service and ensuring guest satisfaction.
- Maintaining the front desk area in an organized and presentable manner.
- Has UAE experience
- Fluency in both Arabic and Russian is essential.
- Strong communication and interpersonal skills.
- Prior experience in a front desk or customer service role is a plus.
- Professional and welcoming demeanor.
- Ability to work effectively in a team and handle challenging situations.
- Knowledge of hotel reservation systems and software is an advantage.
- Competitive salary and benefits package.
- Opportunities for career growth within the hospitality industry.
- Training and development programs.
- Work in a stunning location in Ras Al Khaimah.
- A supportive and inclusive work environment.
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Job Detail
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Job IdJD1600115
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRas al-Khaimah, United Arab Emirates
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EducationNot mentioned