Company DescriptionThis is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it's a state of mind.HYDE HOTEL DUBAIHyde Hotels, Resorts & Residences, part of the world-leading Accor group; opened the first Hyde hotel outside of the United States, Hyde Hotel Dubai, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.Hyde Hotel Dubai, a five-star hotel, opened their doors in Q4 2021. The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa - the tallest building in the world.Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept, Cleo Mediterrxc3xa1neo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property is The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel's public areas, guestrooms and Cleo was designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge designed by Tristan Plessis Studio.
Register and room all guest arrivals according to established procedures
Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
Maintain cashier float and ensure accurate daily report of all money received
Cash hotel guests' personal and travelers checks and assist with currency exchange
Keep abreast of all modifications to accounting policies and procedures
Attend to guests' request of using the service of safety box at all times
Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
Attend to guest's complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
Is familiar with other Hyde properties so that guest indicating any next destination on the registration card can be xe2x80x9csoldxe2x80x9d an onward booking to another Hyde property
Ensure that the guests depart the hotel with a positive impression of hotel service
Perform the audit balances and prepare all reports for audit in an orderly fashion
When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
Maintain comprehensive knowledge of standard reservation procedures
Maintain exemplary department standards of behavior and appearance and attitude
Ensure front desk work area is kept clean and in an orderly state at all times
Is fully aware of the Credit policy
Adhere to OH&S policies and procedures
Perform related duties and special projects assigned