Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"What you will be doing:
Take initiative to add a personalized experience
Consistently offering friendly, professional, and proactive guest service
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling
Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences
Following departmental policies, procedures, and service standards
Maintaining a safe working environment and following all safety policies and procedures
Qualifications
Proficient in the English language (verbal & written), Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Window applications
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Additional InformationSwissotel Al Murooj Dubai, a Resort-style hotel cleverly combining hotel and apartment-style accommodations at the heart of Dubais city center.