Front Desk Agent
Dubai, United Arab Emirates
Job Description
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Proudly promote the hotel facilities, looking for opportunities to enhance a guest\'s stay through up-selling
Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences
Following departmental policies, procedures, and service standards
Maintaining a safe working environment and following all safety policies and proceduresQualifications
Proficient in the English language (verbal & written), Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Window applications
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Proudly promote the hotel facilities, looking for opportunities to enhance a guest\'s stay through up-selling
Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences
Following departmental policies, procedures, and service standards
Maintaining a safe working environment and following all safety policies and proceduresQualifications
Proficient in the English language (verbal & written), Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Window applications
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
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Job Detail
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Job IdJD1681188
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned