Front Desk Agent

Dubai, United Arab Emirates

Job Description

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.



Front Desk Agent

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:
  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling.
Qualifications
  • Service focused personality is essential
  • Experience in the hospitality industry is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English
  • additional languages are a plus
Additional Information

Accor

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Job Detail

  • Job Id
    JD1572457
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned