Job Description

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.


By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Join voco(TM) hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco(TM) hotels

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Your day to day

Ready to lead from the front? We're looking for a Rooms Division Director to head up our front office and housekeeping departments. Setting the tone to deliver truly memorable guest experiences from first moment to last.

Every day is different, but you'll mostly be:

Directing everyday front office, Communication, Concierge, housekeeping and Guest Relations activity while developing and coaching your team to deliver next-level guest experiences

Creating the perfect working environment for your team to thrive and driving collaboration between departments

Providing guests with all the information they need to enjoy a truly memorable experience Overseeing night audit function, preparing daily financial reports and delivering accurate forecasts

Assures that financial goals of the division and the hotel are being met. Monitors and controls labor expense, and other divisional expenses such as supplies and equipment. Works closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue. Assists in preparing business forecasts. Prepares Annual Budget for the division. Maintains close relationships with retail tenants and concessions to ensure

Conducting routine inspections of the front office and public areas - taking immediate actions to correct any deficiencies

What we need from you

Bachelor's degree, higher education qualification or equivalent in Hotel Administration or Business Administration

Relevant experience in a Rooms management capacity, or an equivalent combination of education and work experience.

Front office experience background, guest experience focused and IHG back ground is preferred.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.