Company DescriptionDiscover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment Where life lives and indulge in excellence.The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.As a Food and Beverage Supervisor, your main pourpose will be to oversee and coordinate daily operations, ensuring exceptional service and a memorable dining experience for our guests. The main duties include:
Supervise and coordinate daily food and beverage operations, ensuring smooth and efficient service
Lead and motivate the food and beverage team, providing training and support as needed
Monitor staff performance and provide constructive feedback to promote professional development
Maintain high standards of hygiene, health, and safety in all food and beverage areas
Collaborate with the kitchen and bar teams to ensure timely and accurate order delivery
Handle guest inquiries, concerns, and complaints in a professional and timely manner
Assist in the development and implementation of service standards, policies, and procedures
Conduct regular inspections of dining areas to ensure cleanliness and proper setup
Qualifications
Proven experience as a Food and Beverage Supervisor or in a similar leadership role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Thorough understanding of food and beverage service standards
Ability to multitask and work well under pressure
Flexibility to work various shifts, including evenings, weekends, and holidays
Proficiency in English; knowledge of additional languages is a plus