Company DescriptionJoin us at Accor, where life pulses with passion!\xe2\x80\x8bAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.\xe2\x80\x8bBy joining us, you will become a Heartist\xc2\xae, because hospitality is, first and foremost, a work of heart.\xe2\x80\x8bYou will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!\xe2\x80\x8bYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.\xe2\x80\x8bEverything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,\xe2\x80\x8b Join us and become a Heartist\xc2\xae.Main Duties:
To ensure that the outlet is managed efficiently according to the established concept statements
To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual
To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
To assist in conducting monthly inventory checks on all operating equipment and supplies.
To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies
To increase F&B revenues by implementing and training all team on upselling.
To handle all guest complaints, requests and enquiries on food, beverage and service.
To ensure that the outlet cashiering procedures are strictly adhered to.
To carry out monthly, quarterly, bi-yearly, yearly inventory of operating equipment
To be entirely flexible and adapt to rotate within the different outlets of the Food and Beverage Department
QualificationsYour experience and skills include: Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar leadership role is an asset Strong interpersonal and problem solving abilities and the ability to lead by exampleAdditional InformationYour team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.