Company DescriptionA luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara welcomes guests for journeys rich in discovery.This position is listed for Award-winning Qasr Al Sarab Resort by Anantara. By joining us you will be a part of one of the world's most luxurious resort's team. Join Us and Grow with Us.To deal efficiently and politely with all telephone, email, internet, "in person" and Anantara App enquiriesTo ensure that all reservations are recorded with full and clear information and placed in the system promptlyUpselling private dinner and restaurant offerTo create daily floor sheet detailing reservationsTo have an in-depth knowledge and understanding of the operations including all F&B menus to ensure promptness customer enquiry responseLias all F&B related operations to all Restaurant Managers and/or F&B Manager for any changes, challenges and special eventsQualifications
At least 1 year experience in the same role in a luxury resort or hotel
Passion for leadership and teamwork
Eye for details to achieve operational excellence
Excellent guest service and upselling skills
Great communication skills
Additional InformationTo be able to relocate to remote resort location.