:This position works alongside the F&B Senior Manager/ Executive Chef/Chef de Cuisine to meet the department\'s Strategic Targets. Draws up direct reports and maintains health and safety standards in the department.Job Scope:
Manage the F&B outlets / Restaurant\'s Daily Operations.
Monitor and ensure implementation of standard operating procedures of the Restaurant.
Focus on Service Excellence in line with Theme, Storyline, and Concept designed for an Immersive Dining Experience worthy of our Theme Parks.
Maintain Food and Beverage Organoleptic Quality,
Take efficient measures to ensure prompt, accurate and personalized service to all guests to achieve high guest satisfaction levels.
Handle all complaints generously, efficiently, and according to the Miral Experience guidelines.
Maintain adequate staffing levels, recruit, train, coach, develop and schedule Colleagues as needed.
Conduct Performance Appraisals, set Objectives, KPIs and help Direct Reports achieve them.
Implement and execute the F&B Strategy and Tactical Initiative to achieve financial targets of the Restaurant.
Review financial reports and statements to monitor Restaurant\'s performance against budgets.
Work with the F&B Operations and Corporate teams to determine areas of concern and to offer solutions to improve the Restaurant\'s performance.
Contribute to establishing realistic and achievable goals for the Restaurant in line with Park and Corporate Teams
Maintain a safe and healthy working environment that is compliant with local regulations (ADAFSA) and international (HACCP) best practices.
Ensure food safety and hygiene measures are implemented.
Communicate new or amended procedures within the department to keep the outlets updated with changes.
Attend company learning and development programs and training.
Plan and organize internal and external special events.
Manage emergency situations that may arise to minimize possible damage, loss or injury to any guests, colleagues, or company property.
Contribute through F&B to departmental and company objectives, action plans and KPIs.
Communicate relevant information with colleagues to improve internal communication within the department and company.
Ensures working discipline and smooth teamwork between service and other departments.
Help with the end-of-month or end-of-year inventory in his area of responsibility.
Motivate colleagues through the effective implementation of incentive and recognition and rewards programs.
Report safety concerns or incidents to management to minimize risk and maintain a clean safe environment.
Abide by UAE laws, health, safety & environmental policies, industry and company rules and regulations.
Communicate relevant information with colleagues to improve internal communication within the department and company.
Ensures working discipline and smooth teamwork between service and other departments.
Help with the end-of-month or end-of-year inventory in his area of responsibility.
Motivate colleagues through the effective implementation of incentive and recognition and rewards programs.
Report safety concerns or incidents to management to minimize risk and maintain a clean safe environment.
Abide by UAE laws, health, safety & environmental policies, industry and company rules and regulations.
Qualifications:
Italian restaurant management is a must
College Degree in Management or Hospitality
Food Hygiene and HACCP Certification
Solid Knowledge of Full-Service Restaurants Service
5 Years experience in Food and Beverage Operations
2 Years in F&B Management
Computer and Microsoft Office knowledge
English proficiency verbal and written.
Excellent organizational skills
Leadership, Led by Example
Guest-Centric mindset, Service Oriented, Hospitality professional
A very detail orientated and hardworking team player.
Analytical, Solution finder
General Knowledge of Restaurants, various categories
Familiarity with Food in General and Italian Food Culture in particular