An ideal candidate must have three to five years of experience in a managerial role within the Food & Beverage industry (specifically in reservations or revenue management). Certifications in Revenue Management, Hospitality, and experience Food & Beverage operations will be an advantage.Responsibilities:

• Develop and implement strategies to optimize revenue across all food and beverage outlets, including restaurants, bars, and catering services.
• Collaborate with F&B Sales Manager and Events Team
• Monitor and analyze revenue performance, comparing actuals to forecasts and budgets, and take corrective action as necessary to meet or exceed targets.
• Collaborate with the Sales and Marketing team to create promotional campaigns that drive traffic and increase revenue.
• Ensure pricing strategies for menu items and events are aligned with market trends and business objectives.
• Maximize profitability through effective management of menu pricing, special events, and package offerings.
• Oversee the daily operations of reservations for all food and beverage outlets, ensuring accurate and timely booking of tables, events, and special requests.
• Maintain and update the reservation system to ensure accurate availability, guest preferences, and requests.
• Manage VIP guest reservations and special event bookings, ensuring personalized service and satisfaction.
• Coordinate with other departments to ensure smooth guest experiences, particularly during peak times and special events.
• Monitor reservation trends and guest flow to adjust staffing levels and seating arrangements for optimal service.
• Lead, train, and develop the Food and Beverage Reservations team, fostering a high-performance culture focused on guest satisfaction and revenue growth.
• Prepare and analyze weekly, monthly, and quarterly reports on food and beverage revenue, reservations, and market trends to provide actionable insights.
• Conduct regular revenue forecasting and budget reviews
• Present findings to senior management and provide recommendations for improvements or adjustments to business strategies.
• Ensure that all guest interactions with the reservations team are handled professionally, ensuring a positive experience from booking to post-dining feedback.
• Resolve any guest concerns or issues related to reservations, dining experiences, or billing, ensuring quick and effective soluteons.
• Adjust pricing, offerings, and reservations policies as necessary based on market changes.
• Conduct market research to identify trends, competitors, and new opportunities for revenue growth.

Apply NowFirst Name (required) 01cb755aLast Name (required) c6d14bfcEmail (required) 59344491Apply Please wait... DoneThank youWe are currently looking for a dynamic and experienced Banquet Manager to join and lead our diverse and talented banquet team. If you are passionate about creating meMOrable and exceptional experiences, we love to hear from you.We are looking for an Assistant Director of F&B to join our team at Mandarin Oriental, Costa Navarino!To contribute to and to support Emirates Palace Mandarin Oriental, Abu Dhabi's vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Mandarin Oriental Hotel Group.Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) c233f3b8Last Name (required) ab3f9e92Email (required) 3ce85202Job Alert 05cd7a01Departments 9abe9df1 Departments 24c4aae2Categories 4ee1b525 Categories 170a385eHotel/Offices e45f10a0 Hotel/Offices fb8429ecSend Please wait... DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

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