Job Description

Operational Management:

• Assist in planning, organizing, and supervising daily food and beverage operations across restaurants, bars, banquets, and room service.
• Monitor service standards to ensure a consistently high level of guest satisfaction.
• Ensure all food and beverage areas are adequately staffed and equipped.
• Conduct pre-shift meetings to communicate daily goals, promotions, and special events.
• Oversee the setup and breakdown of events and dining areas as required.

Staff Management:

• Support in recruiting, training, and mentoring food and beverage staff.
• Schedule shifts to ensure adequate coverage while managing labor costs.
• Monitor staff performance and provide constructive feedback to enhance productivity.
• Address employee conflicts and resolve issues promptly.

Guest Experience:

• Interact with guests to ensure their needs are met and address any complaints or concerns.
• Gather guest feedback to improve service and offerings.
• Promote special offers, events, or loyalty programs to guests.

Financial Management:

• Assist in preparing and managing budgets, forecasts, and cost controls.
• Monitor inventory levels, ensuring proper stock management for food, beverages, and supplies.
• Analyze sales and revenue reports to identify trends and areas for improvement.
• Ensure all transactions are processed accurately, including guest bills, payments, and reconciliations.

Compliance and Safety:

• Ensure compliance with health, safety, and hygiene standards.
• Conduct regular inspections to maintain cleanliness and functionality in all food and beverage areas.
• Ensure staff adhere to hotel policies, procedures, and local laws.

Strategic Contributions:

• Collaborate with the Food and Beverage Manager to develop menus, promotions, and marketing initiatives.
• Identify opportunities for innovation and operational improvements.
• Assist in driving revenue and maintaining cost efficiency.

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How would you rate your leadership and team management skills out of 10 ?
• Proficiency in POS systems and basic computer skills?

Education:

• Bachelor's (Required)

Experience:

• Hotel: 4 years (Required)

Language:

• English (Required)
• Arabic (Required)

License/Certification:

• Food safety or HACCP certification (Required)

Location:

• Abu Dhabi (Required)