Full job description
Overview:
As a Sales Development Representative (SDR) specializing in Fast Moving Consumer Goods (FMCG) with a focus on bakery products, your primary responsibility is to generate and qualify leads for the bakery-specific product line. Here's a breakdown of what your job description might entail:
1. Lead Generation:
- Identify potential clients within the target market through research, cold calling, networking, and other lead generation techniques.
- Utilize various channels such as social media, industry events, trade shows, and online platforms to identify and reach out to potential customers.
2. Qualification:
- Engage with leads to understand their needs, challenges, and buying criteria.
- Qualify leads based on predetermined criteria such as budget, decision-making authority, and fit with the bakery product offerings.
3. Relationship Building:
- Establish rapport and build relationships with prospects through effective communication and follow-up strategies.
- Educate prospects about the benefits and features of bakery-specific products, addressing any concerns or objections they may have.
4. Sales Support:
- Collaborate with the sales team to schedule meetings, product demonstrations, and presentations for qualified leads.
- Provide ongoing support to the sales team by supplying them with relevant information and insights gathered from interactions with prospects.
5. Data Management:
- Maintain accurate and up-to-date records of all interactions with leads and prospects in the CRM system.
- Analyze data and metrics to track the effectiveness of lead generation efforts and identify areas for improvement.
6. Market Research:
- Stay updated on industry trends, competitor activities, and market dynamics related to bakery products.
- Use market insights to tailor sales pitches and strategies to better meet the needs of potential customers.
7. Goal Achievement:
- Work towards achieving or exceeding sales targets and KPIs set by the management.
- Continuously strive to improve personal and team performance through self-motivation and skill development.
8. Customer Feedback:
- Gather feedback from customers and prospects regarding product satisfaction, preferences, and suggestions for improvement.
- Relay feedback to the product development and marketing teams to inform future product enhancements and campaigns.
9. Brand Representation:
- Act as a brand ambassador for the bakery-specific product line, embodying its values and conveying its unique selling points to the market.
10. Continuous Learning:
- Stay updated on sales techniques, product knowledge, and industry best practices through training programs, workshops, and self-study.
Experience : Minimum of 2-3 years of relevant experience in sales, business development, or customer relationship management within the bakery supply and confectionary industry.
Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate product features, benefits, and value propositions persuasively.
Relationship Management: Strong interpersonal skills and the ability to build and maintain rapport with diverse stakeholders, including customers, distributors, and internal teams.
Goal Orientation: Results-driven mindset with a proven track record of meeting or exceeding sales targets in a competitive environment.
Technology Proficiency: Familiarity with CRM software, Microsoft Office Suite, and other sales productivity tools.
Adaptability: Ability to thrive in a dynamic and fast-paced work environment, adapting quickly to changing priorities and market dynamics.
Passion for the Industry: Genuine interest and enthusiasm for the bakery and confectionary sector, coupled with a commitment to delivering exceptional customer service and product quality.
. Driving License: Possession of a valid driving license is considered a plus, as it may involve travel to meet with clients, attend industry events, or conduct on-site visits.
Job Type: Full-time
Experience:
• (TEA & coffee) sales: 1 year (Preferred)
• FMCG B2B SALES UAE: 3 years (Required)
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