Flight Manager

Dubai, United Arab Emirates

Apply Now

Job Description

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain - from trip planning to indulging passengers with exceptional hospitality - Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiativesDepartment Overview:The Flight Manager reports to the Director - Operations and ensures that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe mannerKey Responsibilities

Monitor progress and ensure services are correctly requested and delivered
Supervise flight operations processes to provide operational efficiency
Execute and oversee: First requests from new customers + important and short notice requests of all customers.
Provide team support during over-load periods
Assist in coordinating day-to-day flight operations in accordance with all regulations and requirements.
Brief crews/customers on all aspects of flights.
Coordinate international flight planning activities.
Ensure customers are always updated about status of their requested services and actual flights.
Ensure designated checklists are properly done and completed for each arrival and departure (please refer to GTM checklist)
Coordinate with ops teams and Flight Status Team in case of flight delay/revision/cancellation
Coordinate with Dispatch, TravelEX, and FuelEX to deliver one and final brief to crews/customers.
Report to Ops Manager/Procurement/Accounts/AM/BDM/Client Relations in case of service failure or major delay
Assist Ops Manager/Duty Manager with service reports, when necessary
Communicate with employees and management in a clear and concise manner
Manage customer accounts from operations-side (communications, feedback and activity monitoring)
Prepare detailed monthly customer management reports
Other tasks in line with job scope as instructed by Director - Operations.

Requirements: QualificationUniversity Degree in Aviation or any related fields.Experience3-5 years\' experience in flight support services any aviation related field.Skills3-5 years\' experience in flight support services any aviation related field.

Jetex

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.