Job Description

The Financial Coordinator plays a critical role in managing the financial aspects of student admissions and registrations. They are responsible for collecting tuition fees, processing payments, and ensuring compliance with financial policies and regulations.

Responsibilities: Collecting tuition fees and other charges from students during the admission and registration process.

Verifying student financial records and ensuring the accuracy of payment details and transaction information.

Assisting students and their families with understanding tuition fees, payment deadlines, and available payment options.

Processing payments using electronic payment systems, cash, checks, or other forms of payment, ensuring accuracy and completeness.

Recording all financial transactions accurately in the student information system or database and maintaining up-to-date records.

Generating and issuing receipts, invoices, and payment reminders to students for their tuition fees and other charges.

Resolving any payment discrepancies or issues promptly and effectively, liaising with students, parents, or guardians as needed.

Collaborating with other departments, such as the admissions office and financial aid office, to coordinate payment processes and address student inquiries.

Monitoring outstanding balances and following up with students who have overdue payments to ensure timely collections.

Adhering to all relevant policies, procedures, and regulations related to financial transactions, confidentiality, and data security.

Contacting debtors via phone, email, or mail to negotiate payment plans and collect overdue debts.

Explaining debt repayment options and providing assistance to debtors in understanding their financial obligations.

Documenting all communication with debtors and updating the company's database with accurate and up [1]to-date information.

Following up on missed payments and implementing appropriate collection actions, such as sending reminder notices or initiating legal proceedings.

Resolving disputes or complaints from debtors and addressing any issues that may arise during the collection process.

Providing regular reports to management on debt collection activities, including progress, challenges, and potential risks.

Requirements

Requirements:

Bachelor's degree in finance, accounting, business administration, or a related field is preferred.

Proven experience in a similar role, preferably in an educational institution or financial services environment.

Excellent communication and interpersonal skills, with the ability to interact professionally with students, parents, and colleagues.

Proficiency in using computer software and databases for processing payments and maintaining financial records.

Attention to detail and accuracy in handling financial transactions and maintaining records.

Ability to work independently and prioritize tasks effectively in a fast-paced environment.

Knowledge of practices related to student financial services and collections.

Customer service-oriented mindset with a commitment to providing exceptional service to students and their families.