Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.This role will be responsible for assisting the Central Europe, Middle East and Africa (CEMEA) Revenue Operations team in ensuring the accuracy and completeness of revenues computed and billed to clients across CEMEA. The role will report directly to the Senior Director CEMEA Revenue Operations (based in Dubai).Responsibilities:
Perform in-depth analysis over huge amounts of data and prepare reports for management
Identify discrepancies within the data submitted by clients (at bank-level, program-level: debit, credit, prepaid, metric-level: sales, cash, cards etc.)
Communicate these discrepancies to the clients in a professional, influencing manner
Educate / help clients understand the discrepancies: be available for any queries they may have
Work together with clients to address root cause to resolve the discrepancies in a manner that prevents recurrence and enhances overall data quality
Track status of all discrepancies: provide status updates to management on regular basis
Take responsibility for identified issues including additional research, discussion within the client, development of practical solutions, documentation and calculation of the respective fee adjustments
Perform ongoing monitoring of billing activities through analysis of incoming billing data, and identify and resolve billing related issues
Assist the team in preparing, reviewing and sending invoices to clients (only in some cases)
Support day to day activities including assistance with adhoc project requests or tasks
Competencies:
Creative, self-starter, quick thinker, detail-oriented and dedicated individual.
Competitive business and communication skills (written and verbal) with the ability to understand key priorities, communicate clearly, effectively, concisely and persuasively with both internal and external clients.
Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.
Able to work well under pressure (produce high quality deliverables under strict deadlines) and multi-task.
Track record in issues prioritization, effective conflict resolution and execution
Team oriented, collaborative, diplomatic and flexible.
Flexibility in schedule and for travel (when available)
Good presentation skills
Excellent Excel skills (pivots, power pivots). Power BI skills are a plus.
Card payments experience is a plus
Zulu, French speaking is a plus
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.QualificationsBachelor\'s Degree 3+ years of experience in a similar or a financial analyst role Experience in a Big 4 firm is preferredAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.