To work customer to trouble shoot and rectify issues in the assigned territory To prepare failure information report To communicate to headquarters on resolution of field issues Conduct customer visits where necessary To promote spare parts and service sales solution To provide support for machine sales department on product launch events, tender documents preparation and other sales support To be a technical expert and a single point of contact for products in the assigned territory To collect, consolidate and communicate customer requirement for future product development activities. Process warranty claims in the assigned territory To provide trainingBachelors Degree in Engineering (Mechanical, Vehicle, Material, Electrical) Strong knowledge/experience on mining application and equipment (troubleshooting, repair, maintenance) Strong Technical understanding of earth moving , construction & mining equipment Strong Analytical and problem solving skills Good interpersonal skills and the ability to influence and motivate others Fluent in English (reading, writing and speaking) and Arabic (speaking, reading & writing) is an advantage Ability to organize, prioritize and flexible to meet the deadlines Ability to manage multiple task and problem solving Computer skills and knowledge in internet based application is a must Ability to travel is an advantage with UAE Driving License is a mustMin Experience:2 YearsSalary :AED 7000Temp/Perm::PermanentLocation :United Arab EmiratesPosted Date:February 6, 2025