Job Description

Exceptional solutions require exceptional people. We are looking for a Field Technician based in Muscat, Oman.

This is how you WOW:

Provide on-site technical support, troubleshooting and repairing Karcher professional products

Complete service requests as assigned by the aftersales coordinator

Perform equipment repair, maintenance, and calibration

Update customer information and equipment and prepare a detailed service report

Install new equipment and provide operational and maintenance training to the customer

Maintain accurate records of service calls, repairs, and parts inventory

Adhere to safety guidelines and company policies

Build and maintain strong customer relationships

Collaborate with the service team to resolve technical issues

Participate in training programs to stay updated on new products and technologies

It would be WOW if you would bring this in:

Technical diploma or equivalent in a relevant field

Minimum of 5 years of electro-mechanical experience in field service or technical support for professional cleaning equipment

Strong troubleshooting and problem-solving skills

Excellent customer service orientation and work ethic

English verbal fluency is a must

Ability to work independently and as part of a team

Valid Omani driving license

Our Karcher WOW-package:

Make a difference: Be part of our purpose: Together we make a powerful impact towards a clean world!

Act like an owner: Take ownership of your work, contribute your ideas, and shape the future of Karcher. It's your company too!

Continuous learning: Never stop growing with our excellent learning and development opportunities.

Career progression & growth: You are empowered to choose your own path and accelerate your growth.

Be an innovator: Share your ideas and see them come to life! We encourage and support employee-driven initiatives.

Our WOW culture: Enjoy generous benefits like 25 vacation days, flight tickets, flexible work arrangements, product discounts and an inclusive and diverse family culture that values personal well-being.

We have you covered: With Class A Medical insurance and life insurance.

So: Wanna WOW with us? Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Nadia Ramadan Human Capital Manager