Join the industry leader to design the next generation of breakthroughsField Service Engineer I - Commercial Fire Products - UAE Nationals OnlyAs a Commercial Fire Field Service Engineer, you will play a critical role in driving sales and market development for fire protection products aimed at commercial applications. This position requires strong technical knowledge of fire safety products, exceptional communication skills, and the ability to establish and maintain relationships with clients, contractors, and industry stakeholders.Key responsibilitiesxc2xb7 Product Knowledge: Maintain an in-depth understanding of commercial fire protection products, including fire alarms, suppression systems, and fire safety equipment, to effectively communicate benefits to customers.xc2xb7 Product Demonstrations: Conduct product demonstrations and workshops, effectively communicating the benefits and features of building management systems to prospective clients.xc2xb7 Technical Support: Provide technical expertise and support to clients during the sales process, ensuring appropriate application of FIRE products to meet customer requirements. Remote and On-Site Field Supports to resolve Customer reported Technical Issues.xc2xb7 Training and Support: Conduct Technical training sessions for clients and sales teams on product features, installation, and regulations related to commercial fire safety products.xc2xb7 In-Service Issue Resolution: Efficient Case Reporting, creation, Response, Resolution, Feedback / Surveys.xc2xb7 New Products Entry Into Service: Co-ordinate with Offering, Share Alpha and BETA feedbacks, prepare Technical Support and Training Plans.xc2xb7 Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs and providing timely and informative follow-up.xc2xb7 Compliance Awareness: Stay current with regulations, industry standards, and best practices in fire safety to advise clients appropriately.xc2xb7 Collaboration: Work closely with Pre-Sales, Sales, Offering, Engineering and product development teams to relay customer feedback and assist in the improvement of existing products or the development of new offerings.xc2xb7 Client Engagement: Establish and nurture relationships with potential and existing channel partners, End-users.Work Environment:xc2xb7 Primarily office-based with frequent visits to customer sites for consultations, Field Supports and demonstrations.xc2xb7 Some travel may be required to attend trade shows, conferences, or client meetings.Key skills and qualificationsxc2xb7 Education: Bachelor's degree in Electrical, Electronics or Mechanical Engineering, or a related field.xc2xb7 Experience: Experience through internship, in sales engineering, technical support, or a related field, preferably working with Fire systems or similar technologies would be an added advantage.xc2xb7 Analytical Skills: Strong analytical and problem-solving abilities to assess customer needs and recommend suitable products.xc2xb7 Technical Aptitude: Familiarity with commercial fire safety regulations, systems, and product features.Our offerxc2xb7 A culture that fosters inclusion, diversity, and innovation in an international work environmentxc2xb7 Market specific training and ongoing personal development.xc2xb7 Experienced leaders to support your professional development.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!#TheFutureIsWhatWeMakeItAdditional Information