As a Field Service Engineer, you are the first in line when it comes to representing Kongsberg to our worldwide customers. To further strengthen our team, we are looking fora Field Service Engineer to join our Global Customer Support (GCS) departments in UAE and Saudi Arabia.Working as a Field Service Engineer, You will do installation and commissioning of Kongsberg's AutoChief Propulsion Control Systems, K-Chief Marine Automation Systems and Machinery Instrumentation systems on vessels and in major shipyards around the world. You will perform services and maintenance on sailing ships with our equipment, as well as in-house technical support to our customers. If you have technical qualifications in electro, automation or electronics then you have the competence we seek. If you also identify with our values; determined, innovative, collaborative, reliable and consider yourself highly motivated for worldwide support activities, then you are defiantly the candidate we are looking for.Main work tasks
Installation and commissioning of our AutoChief, K-Chief and Machinery Instrumentation products
Inhouse engineering and onboard commissioning of our products
Perform tasks for system maintenance and performance assessments.
Provide technical support to internal and external customers.
Support troubleshooting, configuring & repairing the products and other connected units as applicable
Perform on-call services, system acceptance tests, installation, commissioning, upgrades,, fault analysis and rectification work at customer sites and installations.
Be able and willing to perform emergency call-out services (including non-office hours) to provide customers with fast and efficient services within UAE and worldwide.
Execute the requested job in the best way to meet customer's deadlines and expectations.
To be able to work closely with Product center for timely updates and for continuous knowledge improvisation.
Qualifications and experience
Bachelor's degree or equivalent in one or more of the following: Electro, Automation, Electronics or similar
Field experience from maritime, shipping and/or offshore oil & gas installations is an advantage. Relevant experience may compensate for lack of education
Willingness to travel on short notice
Fluent in English, both written and orally
Highly motivated for worldwide travel & support activities
Meet the health requirements that apply for offshore work
Ability to work with others in a team.
Service minded/humble, and know the importance of giving the necessary attention to our customers.
You are able to
Act on own initiative, make things happen and accepts responsibility for the results
use a methodical and systematic approach, plan ahead, and define clear priorities
analyze complex issues and problems and come up with rational judgments
communicate in a clear, precise and structured way
co-operate well with others, share knowledge, experience, information and support
What we can offer youAs a field service engineer you will get a chance to work with leading technology in an industry which is working towards more environment friendly and green solutions. You will collaborate with people from different cultures and travel the world. You will be an important contributor in an exclusive technical, challenging and fun environment. We offer you a high degree of personal development and career opportunities within Kongsberg Maritime.Work locationUnited Arab EmiratesSaudi Arabiaand worldwide as and when neededPoints of contactLoulaj Maliyakkal, Operations ManagerSajan Jacob, HR ManagerStart dateOn or before 1st March 2025At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense and aerospaceRead more about our products and company here:-Propulsion Control System, AutoChief 600Marine Automation System, K-Chief 600Help us Protechting People & Planet