:Responsibilities:1.Technically resolve all field jobs in coordination with customer and technician2.Review technical filed report and take action to rectify the problem on follow-up jobs3.Complete coordination with cost control for Preventive service maintenance jobs4.Administrative jobs for all field jobs including job opening, parts ordering and filling5.Coordinate with Administrator for job closing and invoicing6.Report to workshop manager for day to day activity for all field jobs7.Coordinate with Product Support Team for all customer service, contacts and quote submitting and approval8.Submit Reports to Workshop Manager on daily basis for all filed activity9.All filed Service vehicle used by technicians timely Maintenance and availability to be maintained without any breakdown of spare vehicle10.All filed technician safety equipment\'s & tools to be maintained on daily basis11.All gate passes and documents for the site to be arranged in coordination with customer and concerned department12.All field jobs of ADH branch coordination to be done with ADH service team and depute technicians accordingly.Qualification, Skills & Experience: * Bachelor\'s degree in mechanical engineering
5+ years\' experience in heavy Equipment maintenance and prefer his previous experience with dealers. Including at least 2 years in supervision of technicians
Strong people leadership skills
Excellent communication skills
Comprehensive computer skills
Valid UAE driving license
About Us: One of the largest business conglomerates in the UAE, the Galadari Brothers Group is driven by ambition, values and boundless experience, engaging in new ventures and maintaining its position as a significant business market player that channels over 40 world-renowned brands and over 5,500 employees from 30 different nationalities. For more than 50 years, Galadari Brothers Group has been leading business sectors such as Heavy Equipment, Automobiles, Food & Beverages, Media, Industrial Construction, Real Estate and Hospitality & Travel.About the Team: GB Equipment Solutions (GBES) is the sole dealer for JCB products with its coverage all over UAE. GBES has two State-of-the-Art 3S facilities (Dubai & Abu Dhabi) and three parts sales branches (Sharjah, Alain & Western Region). With a strength of 95 highly trained professionals serving more than 5,000 loyal JCB customers in UAE, GBES has the second largest construction equipment market share in the UAE.