Job Description

A prestigious hotel apartment in Juffair, Bahrain is seeking a talented Female Receptionist to join our team and provide exceptional guest service. Responsibilities: Welcome guests as they arrive and ensure a smooth check-in process. Provide guests with information about hotel facilities, services, and local attractions. Handle guest inquiries and requests promptly and professionally. Manage reservations and room assignments efficiently. Coordinate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained. Process payments and maintain accurate records of guest accounts. Assist guests with luggage and other needs as required. Handle guest complaints and resolve issues effectively to ensure guest satisfaction. Maintain a tidy and organized reception area. Perform administrative tasks such as answering phone calls, responding to emails, and managing correspondence. Requirements: Proven experience as a receptionist or in a similar role, preferably in the hospitality industry. Excellent communication and interpersonal skills. Strong customer service orientation with a friendly and professional demeanor. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in Microsoft Office and reservation management systems. Attention to detail and accuracy in handling guest information and transactions. Fluency in English; knowledge of additional languages is a plus. Please submit your updated resume/CV along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position.